Role Objective

The Recruitment Operations Manager translates client requirements into predictable recruitment outcomes by managing recruiters, team leads, processes, productivity, and key recruitment metrics.

Responsibilities

- Manage recruitment operations across multiple teams and clients.
- Allocate requirements based on recruiter capability and workload.
- Monitor recruitment turnaround time (TAT) and overall productivity.
- Track key recruitment metrics, including CV submissions, interviews, selections, offers, and joinings.
- Identify and resolve bottlenecks in the recruitment funnel.
- Coach team leads and recruiters to enhance performance and improve closure ratios.
- Analyze replacement cases to identify trends and implement preventative measures.
- Ensure a explicit understanding of client requirements and their fulfillment.




- Coordinate effectively with Recruitment and Business Development teams.
- Prepare and present weekly recruitment performance reports.
- Establish and maintain standard operating procedures (SOPs) and recruitment dashboards.
- Drive improvements in revenue per recruiter.
- Identify underperforming recruiters and develop targeted improvement plans.

Key Metrics

Performance in this role will be measured against:

- Revenue per recruiter
- Requirements handled
- CV-to-interview ratio
- Interview-to-selection ratio
- Offer-to-joining ratio
- Joining turnaround time (TAT)
- Replacement percentage
- Team productivity
- Client satisfaction

Interview Process

This role involves a four-round interview process.

📌 Recruitment Manager (Karnataka)
🏢 Hiringlabs Business Solutions
📍 Karnataka