Job Summary

We are seeking a friendly, organized, and customer-focused individual to join our team as a Receptionist and Telecaller. This role is key to creating a positive first impression for visitors and supporting the smooth operation of the front desk and administrative functions. The ideal candidate will handle inquiries, manage communications, and provide support to visitors and internal teams.

Key Responsibilities

- Greet and welcome visitors in a warm, courteous, and professional manner, and handle inquiries in person and over the phone.
- Maintain accurate visitor records and keep the reception area clean, organized, and presentable.
- Manage incoming calls by screening and directing them appropriately, and monitor and relay work-related emails to the Reporting Manager.
- Follow up with customers, maintain and update customer records, and document and submit customer complaints and feedback.
- Manage incoming and outgoing mail, parcels, and deliveries, and coordinate with internal departments to support smooth office operations.
- Assist with daily administrative tasks, including data entry, filing, documentation, and appointment scheduling.
- Keep common areas tidy and presentable, and monitor inventory levels for office supplies and kitchen items.




- Assist the sales team with administrative tasks, including preparing quotations, product labeling, and supporting customer engagement efforts.

Qualifications

- Skills: Excellent verbal and written communication, interpersonal skills, customer service orientation, phone etiquette, organizational skills, time management, basic administrative skills, data entry, and proficiency in office software such as MS Office.
- Education: High school diploma or equivalent required; some college or vocational training in a related field is a plus.
- Attributes: Professional demeanor, friendly and approachable manner, proactive and detail-oriented approach, reliability, adaptability, ability to multitask, and a positive attitude.

Benefits

- Competitive hourly wage with performance-based rewards and incentives.
- Opportunity to earn additional income through customer visit referrals and conversion incentives.
- Exposure to various aspects of office operations and customer interaction.
- Supportive and dynamic work workplace.

How to apply

Interested candidates are encouraged to click the “Apply Now” button to submit their application.

📌 Receptionist and Telecaller (India)
🏢 One75mbhrm
📍 India