Key Responsibilities
Handle inbound and outbound customer calls in a qualified manner.
Provide accurate information about products, services, and policies.
Resolve customer complaints and queries efficiently.
Maintain records of customer interactions and feedback.
Ensure customer satisfaction and build positive relationships.
Escalate complex issues to the relevant department for quick resolution.
• Meet daily/weekly performance targets (calls, resolutions, satisfaction scores)
📌 Call Center Executive (India)
🏢 Lulu And Sky Brands Private
📍 India
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