Job Description — Travel Consultants (Holiday Sales- Europe/ South East Asia/ Japan)
Company: Travelexie — A Brand Owned By CYC Group
Location: Kolkata (On-site)
Employment Type: Full-Time
Department: Retail Holiday Sales (B2C)
About Travelexie
Travelexie is a rapid-growing premium travel brand under CYC Group, specializing in customized international and domestic holidays, luxury experiences, corporate travel, and MICE. We combine deep destination expertise with high-touch service to deliver unforgettable travel experiences
Role Overview
We are looking for passionate and target-driven Travel Consultant who can convert travel inquiries into high-value bookings through consultative selling.
This is a revenue-generating sales role focused on designing customized itineraries, advising clients, and closing holiday packages.
Key Responsibilities
Sales & Revenue Generation (Core)
• Handle inbound travel inquiries from website, ads, referrals, and walk-ins
• Consult clients to understand preferences, budget, and travel goals
• Recommend suitable destinations, routes, and experiences
• Design customized itineraries and quotations
• Convert leads into confirmed bookings
• Achieve monthly revenue and conversion targets
• Upsell premium hotels, experiences, and add-ons
• Maintain strong follow-up discipline until closure
Destination Expertise
• Develop deep knowledge of assigned destinations
• Advise clients on best seasons, visa requirements, and logistics
• Suggest unique experiences and value-added options
• Stay updated on travel trends, supplier offerings, and regulations
Customer Relationship Management
• Build trust and long-term relationships with clients
• Handle queries professionally via call, email, and WhatsApp
• Coordinate with operations team for seamless execution
• Encourage repeat bookings and referrals
Documentation & CRM
• Maintain accurate records of leads and interactions in CRM
• Ensure proper documentation for bookings
• Track pipeline and forecast