Location: Bengaluru | Work Mode: WFO | Experience: 1-2 Years | Working Days: Monday to Friday
About Supply6
Supply6 is a health and nutrition D2C brand offering science-backed supplements, healthy snacks, and functional foods.
Role Overview
We are looking for a hands-on Logistics Executive to manage day-to-day e-commerce logistics, shipment tracking, NDRs, RTOs, and reshipments to ensure smooth and timely order deliveries.
Key Responsibilities
• Manage NDRs, failed deliveries, RTOs, and reshipments.
• Track shipments and coordinate with logistics and delivery partners.
• Handle delivery delays, escalations, and order-related issues.
• Manage e-commerce order processing and post-order operations.
• Maintain shipment records and monitor delivery performance.
• Identify opportunities to reduce RTOs and improve delivery efficiency.
Requirements
• 1-2 years of experience in logistics, e-commerce, or D2C operations.
• Hands-on experience with EasyEcom and e-commerce order management.
• Good understanding of NDR, RTO, shipment tracking, and last-mile delivery.
• Strong coordination, communication, follow-up, and problem-solving skills.
• Ability to work independently in a quick-paced environment.