Work Exp: 0-3 years in Service management and Security System. (CCTV, Access Control, Fire Systems, BMS)
Job Profile:
• Maintenance & troubleshooting of Security Systems (CCTV, Access Control, Fire Alarm Systems, BMS, VESDA, WLD, and Automation)
• To provide a high level of telephone-based and electronic email and Onsite support to customers and associated services.
• Report and log all customer issues in the Service Report.
• To deliver Technical Customer Training.
• To provide maintenance and reactive support.
• To provide out-of-hours support as when required.
• Set up the security systems on locations and ensure the system's proper functioning.
• Provide written reports and preparation of MIS on Product and Customer issues.
• Perform related duties as assigned by supervisor time on time depending on business requires within the given TAT.
• Product demonstrations and evaluations.
• Testing and up gradation of Products.
• Ensure keeping him/herself updated with the latest technologies and relevant to the industry.
• Follow up for pending calls.
• Submitting PPM reports and Service Report on timely basis.
• Visiting recent Sites for taking System Details and emailing them.
📌 ELV Service Engineer (Mumbai)
🏢 Advantedge Technologies Private
📍 Mumbai
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