Job Summary

• The Vice President, Head – EMEA Margin Services is a Margin Operations leadership role within the global uncleared margin operating model and is accountable for the service, relationship and operational outcomes delivered to EMEA clients from the GBS region. The role provides senior ownership of EMEA client engagement and daily Margin Operations performance across the end-to-end uncleared margin lifecycle, including the accurate and timely booking of margin calls, communication and response to clients and counterparties, processing and settlement of margin movements, exception resolution, and completion of all associated controls and reconciliations.
• The role acts as the principal GBS Operations contact for priority EMEA clients and EMEA Markets stakeholders, building trusted relationships, understanding client and business priorities, and ensuring requests are assessed, risk-ranked and progressed through clear governance. It partners with Sales, Trading, Product, Client Coverage, Credit Risk, Legal, Compliance,



Technology and global Margin Operations to support client retention, current-business growth and controlled delivery of new products, services and bespoke requirements across the region.
• A core priority is to establish transparent assessment and prioritisation of EMEA business requests, balancing client value, revenue opportunity, regulatory and credit obligations, operational risk, technology dependency, control readiness, capacity and delivery effort. The role is the key senior escalation contact for service issues, disputes, settlement risk, incidents and delivery blockers affecting EMEA Margin Services, ensuring timely containment, communication, root-cause remediation and accountable closure.
• The role leads the EMEA Margin Services team in GBS, embeds global standards and controls, strengthens EMEA-hours coverage and operational resilience, and drives automation, service transparency and continuous improvement while maintaining complian

📌 Vice President (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru