Company Description Jay Computers - India is an information technology and services company with operations across Chhattisgarh, India, and a presence in key commercial areas such as Bilaspur Road and Bhanpuri in Raipur. The organization focuses on delivering practical IT solutions and support services to a diverse client base. Team members work closely with local businesses to maintain and improve their technology infrastructure. The company offers opportunities to gain hands-on experience with a variety of hardware, software, and network environments, supporting skilled growth in the IT field.
Role Description The IT Technician is a full-time, on-site role based in Mumbai, responsible for providing day-to-day technical support to internal teams and external clients. This role includes diagnosing and resolving hardware, software, and network issues, installing and configuring systems and peripherals, and performing routine maintenance and updates. The IT Technician will respond to service requests, document incidents and resolutions, and escalate complex issues when necessary.



The role also involves supporting users with basic training on systems and applications, ensuring strong customer service and clear communication. Collaboration with other IT staff to improve processes, enhance system reliability, and maintain security best practices is expected.
Qualifications

• Candidates should possess strong Troubleshooting skills for hardware, software, and network issues.
• Candidates should possess Technical Support and Information Technology skills for system setup, configuration, and maintenance.
• Candidates should possess Customer Service skills to communicate effectively with users and manage support requests.
• Candidates should possess Training skills to guide users on basic system and application usage.
• Relevant qualifications such as a diploma or degree in Computer Science, Information Technology, or related field are beneficial.
• Experience with Wind

📌 IT Technician (Mumbai)
🏢 Jay Computers - India
📍 Mumbai