We are looking for an Operations Excellence Manager to drive people culture, capability building, learning & development, and operational excellence across our restaurant chain.
Key Responsibilities
* Build a robust people-first culture and hospitality mindset.
* Lead employee training, L&D; programmes and LMS implementation.
* Standardise SOPs and drive operational compliance across outlets.
* Develop leadership capabilities and career progression.
* Improve service standards, team productivity and guest experience.