Growth Sales Executive – D2C Conversions & Order Recovery
Quickflo.ai | Gurugram | Full time
About Quickflo.ai
Quickflo helps D2C brands simplify ads, logistics, delivery, and payouts through one intelligent platform, built for clarity, speed, and scalable growth.
About the Role
We’re looking for a sharp, persuasive sales executive who turns intent into revenue. You’ll own the full conversion funnel for our D2C brand partners: recovering abandoned carts, converting high-RTO-risk orders into confirmed deliveries, and increasing average order value through smart upselling and cross-selling. If you enjoy talking to customers, handling objections with confidence, and seeing your numbers move every day, this role is for you.
What You’ll Do
• Call and message inbound leads, website enquiries and abandoned-cart customers to convert them into orders.
• Understand each customer's health and wellness needs and recommend suitable products, bundles and offers.
• Upsell and cross-sell to increase average order value, and promote prepaid orders over cash on delivery.
• Re-engage past customers for repeat purchases, refills and subscriptions.
• Handle objections on price, ingredients, results and delivery with accurate product knowledge.
• Confirm order details and addresses before dispatch to reduce cancellations and returns.
• Log every lead, interaction and outcome accurately in the CRM or tracking sheet.
• Meet daily and monthly targets for calls, conversions and revenue, and share regular performance updates.
• Share customer feedback and common objections with marketing and product teams to improve offers and messaging.
What We're Looking For
• Excellent verbal communication in English and Hindi; additional regional languages are a plus.
• A confident, persuasive approach balanced with honesty and a customer-first attitude.
• Ability to learn product details quickly and explain benefits clearly.
• Resilience to handle rejection and stay motivated by targets and ince