About the Role

Faym is looking for a Senior Brand Account Manager to own and grow key client accounts across e-commerce platforms, D2C brands, and brand partnerships. You’ll lead client relationships, drive campaigns end-to-end, and turn insights into cross-sell and upsell wins.

What You’ll Do

• Own the relationship: Be the primary point of contact for your accounts, from daily queries to strategic conversations with decision-makers.
• Drive growth: Spot cross-sell and upsell opportunities across influencer, affiliate, and creator solutions. Own revenue targets, renewals and expansion plans.
• Deliver campaigns: Turn briefs into plans and timelines, work with creator, operations and analytics teams, and resolve risks before they reach the client.
• Report with insight: Track GMV, revenue, and ROI, run regular business reviews, and back every recommendation with data.
• Lead and improve: Mentor junior team members, manage escalations,



and strengthen our processes and client servicing standards.

What You Bring

• 3-5 years in account management, client servicing, customer success, or brand partnerships
• Hands-on experience in influencer, creator, or affiliate marketing (must have)
• Proven record of growing accounts through upsell and cross-sell
• Solid understanding of e-commerce, D2C or digital marketing
• Solid communication, presentation, and negotiation skills
• Comfort with data, spreadsheets, and performance reporting
• Ownership mindset and the ability to juggle multiple accounts in a fast-paced setup

Preferred background: E-commerce, marketplace or quick-commerce; creator economy, affiliate commerce or digital marketing; agency or startup client servicing.

📌 Senior Brand Account Manager (Gurugram)
🏢 Faym
📍 Gurugram