Company Description
Studies In Overseas (SIO) is a comprehensive study abroad advisory organization that supports learners in planning and pursuing international education. SIO offers guidance on admissions to 800+ universities and colleges across more than 33 countries, including major destinations such as the USA, UK, Ireland, Canada, Australia, New Zealand, Italy, Germany, and France. The team focuses on providing personalized counselling to help individuals choose the right programs and institutions aligned with their goals. SIO values trust and aims to deliver a human-touch experience with speed and accuracy throughout the study abroad journey. The organization is committed to turning global education aspirations into achievable plans.

Role Description
This is a full-time, on-site Study Abroad Tele Counselling role based in the Greater Kolkata Area. The role involves handling inbound and outbound calls to counsel prospective learners and families on suitable countries, universities, programs, eligibility criteria, and application timelines.



The individual will explain admission processes, documentation requirements, and standardized tests, and guide applicants through shortlisting institutions according to academic background, budget, and career goals. Daily tasks include maintaining detailed records in CRM systems, following up with leads, coordinating with internal teams for applications and offers, and providing regular updates to applicants. The role also includes responding to queries via phone, email, and messaging platforms, participating in promotional campaigns, and contributing to webinars or information sessions about studying abroad.

Qualifications
• Strong counselling and communication skills, with the ability to explain complex admission and visa information clearly and empathetically.
• Proficiency in telecalling and customer service, including handling high call volumes, lead follow-up, and relationship building.
• Positive organizational and docu

📌 Study Abroad Tele Counselling (Kolkata)
🏢 Studies In Overseas
📍 Kolkata