Responsibilities:
• Lead, mentor, and develop the Sales Operations team by setting clear goals, providing regular feedback, fostering collaboration, and driving high performance.
• Own end-to-end Sales Operations, including data quality, CRM hygiene, and tool management (Zoho CRM, Bigin, Zoho Desk, Zoho Connect).
• Ensure accurate and timely CRM updates (deal stages), mandatory fields compliance, source tagging, deal transfers, and shared ownership tracking.
• Monitor and eliminate duplicate accounts/deals; enforce data governance standards and weekly audits.
• Drive weekly pipeline reviews and forecasting cadence with sales leadership.
• Prepare and circulate WSR (Weekly Sales Report), Weekly Review Deck, and support QBR (Quarterly Business Review) and ABR (Annual Business Review) reporting with accurate data freeze timelines.
• Manage incentive planning, target projections, and quarterly payout data validation in coordination with Finance and Sales Managers.
• Oversee sales tech stack access, implementation, and optimization (Sales Navigator, Walaxy, Lusha, Contabo, Fireflies,



etc.)
• Build dashboards and analytical reports using Zoho Reports and Google Sheets to identify trends, pipeline health, and revenue opportunities.
• Collaborate cross-functionally with Sales, Marketing, Partnerships, TLs, and Finance to ensure process alignment and automation workflows.
• Support CRM and tools onboarding training for new hires and ensure continuous process improvement.
• Maintain audit logs, enforce role-based access controls, and ensure compliance with data retention and documentation standards.

Skills Required:
• 5+ years of experience in Sales Operations or Revenue Operations.
• Strong hands-on experience with Zoho CRM is a must, and proficiency in Google Sheets / Excel.
• Good communication skills with the ability to collaborate effectively across cross-functional teams.

Why You'll Enjoy Working at Threatcop:
• Get the fast learning and exciting setting of a star

📌 Sales Operations Manager (Noida)
🏢 threatcop
📍 Noida