• To provide technical support and ensure the smooth functioning of the school’s IT infrastructure, computer systems, networking, smart classrooms, audio-visual equipment, and other digital facilities used by teachers, students, and administrative staff.

2. Key Roles and ResponsibilitiesA. Hardware and Software Support
• Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, scanners, and other IT equipment.
• Install and update operating systems, applications, antivirus software, and other required programs.
• Diagnose hardware and software issues and ensure timely resolution.
• Maintain an inventory of IT equipment, accessories, and software licences.

B. Network and Internet Management
• Monitor and troubleshoot LAN, Wi-Fi, internet connectivity, and network-related issues.
• Coordinate with internet service providers and external IT vendors whenever required.
• Ensure secure and reliable network connectivity across the school campus.

C. Smart Classrooms and Audio-Visual Equipment
• Maintain and troubleshoot smart boards, projectors, speakers,



microphones, interactive panels, and other classroom equipment.
• Provide technical support during classes, assemblies, meetings, PTMs, workshops, and school events.
• Ensure the proper functioning of audio-visual systems in the auditorium and other designated areas.

D. Administrative and Academic IT Support
• Provide technical assistance to the Principal, Vice Principal, coordinators, teachers, and administrative staff.
• Support the functioning of school management software, ERP systems, online portals, and digital attendance systems.
• Assist with printing, scanning, data backup, document sharing, and other technical requirements.
• Provide technical assistance for online meetings, presentations, examinations, and school-related activities.

E. Data Security and Maintenance
• Ensure regular data backups and maintain the confidentiality of school records.
• Follow appropriate cybersecurity

📌 Information Technology Support Assistant (India)
🏢 Happy Model School
📍 India