Product Manager, Customer Requests
Pune, India · On site, full time at our Pune office
Location Pune, India. This is an on-site, full-time role at our Pune office.
Employer TruckX Technologies, Pune. You will work on the Hey Bubba product.
Employment Full time
Experience 3 or more years in product management. B2B workflow, logistics or supply chain
software preferred.

Reports to Clarissa Luttmann, Co-founder and Chief Product Officer, Hey Bubba, Inc.

About Hey Bubba
Hey Bubba builds AI back-office automation for fleets and field services. Our first product is an AI dispatcher for trucking carriers: it searches load boards, contacts brokers, books loads and handles the paperwork, so carriers spend less time on the phone and in their inbox. We work with pilot and enterprise customers in the United States, and we are a small team that ships quickly.

The role
You own what our pilot and enterprise customers ask for. You turn each request into a general requirement, a prototype and a transparent handoff to engineering, and you say no to the asks that would not scale.



Pilots are arriving faster than one person can scope them. You would take three to four of them from first ask to a shipped, checked feature.

What you will do
• Triage in writing. Answer every customer ask within two working days: build, build in part, or not now, with
the reason and the general version of the idea.
• Write requirements engineers can build from. Behavior, every state (loading, empty, failed), who can
see it and who can change it, and what notifies whom.
• Prototype before the handoff. Build it yourself with Claude, in code or in Paper, and test it with the
customer or the team before engineering starts.
• Keep one request list per pilot. Tagged, estimated and ordered, so the sprint shows what each customer is waiting for.
• Check what shipped. Review the build on staging against your requirement before it counts as done.
• Decline kindly. One-off promises do not reach engineering. You write the

📌 Product Manager (Pune)
🏢 TruckX Technologies
📍 Pune