Company Description Pedhapay Solutions Private Limited is a financial technology company offering a range of digital payment and financial services. The company’s portfolio includes domestic money transfers, AEPS-based services, mobile and DTH recharge, and online bill payments. Pedhapay also supports credit card bill payments, payment gateway services, and QR-based payment solutions. By integrating multiple services on a single platform, Pedhapay aims to deliver convenient, secure, and efficient payment experiences for customers and partners. The organization is focused on expanding access to digital financial services and supporting growth in the payments ecosystem.
Role Description The VIDCOM role at Pedhapay Solutions Private Limited is a full-time, on-site position based in Alwar. In this role, the professional will handle video and digital communication tasks, including creating, recording, and managing visual content that supports product education, marketing, and customer engagement.



Day-to-day responsibilities may include explaining service features through video calls or recorded demonstrations, assisting customers with queries related to domestic money transfer, AEPS, recharges, bill payments, and QR or gateway services, and coordinating with internal teams to ensure accurate information is shared. The VIDCOM professional will maintain documentation of interactions, provide feedback on recurring customer issues, and help improve communication materials and processes. The role requires regular collaboration with operations, customer support, and marketing teams to ensure transparent and consistent messaging.
Qualifications

• Strong communication skills, including clear spoken and written English and Hindi, with the ability to explain technical and financial concepts simply.
• Basic understanding of digital payments, fin-tech products, or banking services, especially money transfer, AEPS, bill payments, and QR or payment gateway usage.
• Comfort with video commu

📌 VIDCOM (Alwar)
🏢 Vidcom Business Solution
📍 Alwar