QA Manager – Job Description
Employment Type: Full-time
Experience Required: 5+ years in QA, including 3+ years managing a QA team
Role Overview
We are hiring a QA Manager to own quality across our e-commerce platform and ensure releases ship on time and to standard.
This is a hands-on leadership role. You will run the QA team day to day, set priorities, unblock people, and hold yourself accountable for what goes to production.
We run a lean team, so we need someone who gets the work done with fewer people. You think analytically, adapt quickly when priorities shift, and improvise practical solutions rather than waiting for ideal conditions.
You will bring AI tools into the team's daily work, from test design to defect analysis, and measurably raise the output and quality the team delivers.
Who You Are
1. A People Person
You build trust quickly with your team, developers, support teams, and customers. People come to you because you listen, stay calm under pressure, and handle disagreements constructively.
2. A Motivator
You keep a small team engaged and accountable,
give honest feedback, and help people grow.
3. Sharp and Resourceful
You learn recent domains quickly, ask the right questions, and find the simplest way to solve complex problems.
4. A Builder and Early Adopter
You enjoy building small tools, experimenting with new technologies, and finding ways to make the team's daily work faster and easier.
5. Results-Driven
You take ownership, follow through without being chased, and measure success by what gets delivered rather than the effort spent.
6. A Clear Communicator
You explain issues and trade-offs clearly to both technical and non-technical stakeholders, in writing and during calls.
Mandatory Requirements
Candidates must meet all the following requirements to be considered for this position.
1. Employment Stability: Minimum 3 continuous years with a single employer in a QA Lead or QA Manager capacity. We are looking for professionals who have managed product