Role: Salesforce Developer
Experience: 5+ Years
Location: Gurgaon
Mode: WFO 5 Days
Type: C2H/Contract
Duration: 3 Months(Extendable)

Job Summary:
Job Summary
We are looking for an experienced Salesforce Senior Developer .
Service Cloud with 5-8 years of relevant experience to design, develop, integrate, and support Salesforce Service Cloud solutions.
The candidate should have strong hands-on experience in Service Cloud development, customization, configuration, integrations, automation, and production support.
Salesforce certification is mandatory for this role. Experience with Tableau will be an added advantage.
Key Responsibilities
• Design, develop, customize, and maintain Salesforce Service Cloud solutions.
• Work on Case Management, Service Console, Knowledge, Omni-Channel, Entitlements, and Service Processes.
• Develop and maintain Apex Classes, Triggers, Lightning Web Components (LWC), and Visualforce as required.
• Configure and develop Flows, validation rules, approval processes, workflows, and automation.




• Design and implement Salesforce integrations with external applications using REST/SOAP APIs.
• Work with Salesforce data models, objects, relationships, security, and sharing mechanisms.
• Develop custom solutions based on business and customer service requirements.
• Troubleshoot application, integration, performance, and data-related issues.
• Perform code reviews, unit testing, deployments, and production support.
• Work closely with Business Analysts, Solution Architects, QA teams, and business stakeholders.
• Follow Salesforce development, security, and coding best practices.
• Prepare technical documentation for solutions, integrations, and deployment activities.
• Provide technical guidance and mentoring to junior Salesforce developers.

Mandatory Skills
• 5-8 years of Salesforce development experience, with strong hands-on experience in Salesforce Service Cloud.
• Robust experience with:
• Salesforce Service Cloud
• Case Management
• Service C

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