How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

Workforce Platform Operations

• Support day-to-day operation of Delta's contingent workforce management platform and associated supplier ecosystem.
• Monitor workforce requisition flow from request creation through fulfillment and onboarding.
• Identify bottlenecks, aging requests, approval delays, and process breakdowns.
• Partner with workforce suppliers and managed service providers to resolve operational issues.
• Maintain program documentation, workflows, operating procedures, governance artifacts, and reporting standards.
• Help ensure workforce data quality and reporting accuracy.

Requisition & Workforce Lifecycle Management

• Track contractor requisitions, candidate submissions, interviews, selections, onboarding, extensions, renewals, and offboarding activities.
• Analyze requisition cycle times and identify opportunities to improve speed-to-fill and hiring efficiency.
• Monitor hiring demand and workforce trends across technology organizations.
• Coordinate with hiring managers,



global delivery teams, procurement organizations, and workforce suppliers to resolve workforce-related issues.
• Support workforce planning initiatives and contractor utilization reporting.

Statement of Work (SOW) Governance

• Support intake, tracking, and governance of skilled services and outcome-based service engagements.
• Monitor SOW milestones, expirations, amendments, renewals, and completion activities.
• Track supplier commitments, performance metrics, and delivery obligations.
• Maintain reporting on active SOWs and associated spend.
• Ensure leadership has visibility into upcoming actions, risks, milestones, and renewal requirements.

Supplier Performance & Program Governance

• Monitor supplier performance against defined workforce program metrics.
• Support quarterly supplier reviews, performance discussions, and operational governance meetings.
• Develop dashboards and scorecards measuring f

📌 Senior Vendor Management Analyst (Bengaluru)
🏢 Delta Technology Hub
📍 Bengaluru