Position: Product Implementation and Software Support Executive

Job Role:
• Provide International client support and technical issue resolution via E-Mail, Phone and Remote support
• Able to do Software Installation Remotely at customer PC
• Remote Troubleshooting of the customer queries
• Handling the technical query phone calls
• Conducting Product / Application online training for our customers
• Responsible for taking Inbound Calls of Potential customers
• Able to provide best-in-class customer service and resolution to customer queries

Skills Required:
• Communicate fluently in English (Both written and verbal- Compulsory)
• Understanding of UK accent an added advantage.
• Exceptional ability to build and nurture relationships




• Excellent ability to communicate and work in a team
• Desire for a long-term career move
• Ability to stay up-to-date with latest technology
• Ready to work in UK shift timings (3 PM to 12 Midnight)
• Alternate Saturdays off

Qualification: BCA / MCA / BE- IT, EC, CS/ BTech- IT, CS / MSC-IT or any other department candidate interested for this profile and looking for a long term career in the same profile.

Experience: Fresher to 2 years

Office Location: Makarba, Ahmedabad

No cab facility given.

Salary - For Freshers - Rs. 25,000/- to Rs. 30,000/-
Experienced candidate - As per market standards

📌 Product Implementation and Software Support Executive (Ahmedabad)
🏢 Hrimtech Solutions Private
📍 Ahmedabad