As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Leads the assessment and integration of customer system processes for seamless 4PL onboarding, aligning configurations with business goals while minimizing complexity. Skilled in ERP/TMS platforms and stakeholder engagement, this role ensures standardized, blueprint-driven solutions, proactive troubleshooting, and precise documentation to support a smooth go-live experience.
How you create impact
• Conduct in-depth assessments of customer system processes to evaluate their compatibility with the 4PL logistics framework.
• Define and optimize data flows and system configurations to ensure efficient,
low-complexity onboarding that aligns with business objectives.
• Work closely with the Onboarding Process Engineers to ensure the processes are well supported by IT systems.
• Evaluate trade-offs between customization and blueprint enhancements through deep knowledge of system architecture.
• Make informed decisions to balance customer requirements with standardized system capabilities, minimizing unnecessary complexity.
• Engage customers with transparent, persuasive communication to promote standard integrations and discourage inefficient custom solutions.
• Align onboarding activities with internal best practices and standardized blueprints to uphold system efficiency and integrity.
• Demonstrate hands-on experience with TMS and ERP systems.
• Possess strong working knowledge of ERP systems such as SAP ECC and SAP S/4 HANA, with emphasis on logistics-related modules and configuration.
• Identify onboarding risks early and respond with ef