Key Responsibilities – Logistics Operations

* Handle end-to-end import and export shipment operations.
* Coordinate with customers, shipping lines, freight forwarders, transporters, CHA, agents, and overseas partners.
* Obtain and negotiate freight rates and local charges from shipping lines/agents.
* Prepare and send quotations to customers and maintain rate records.
* Coordinate booking, shipment planning, container allocation, and transportation.
* Monitor shipments from booking to final delivery and provide timely updates to customers.
* Handle and verify shipping and logistics documentation such as BL, SI, VGM, invoices, packing lists, COO, shipping bills, etc.
* Follow up on ETD, ETA, transshipment, vessel changes, delays, and delivery status.
* Coordinate with CHA/customs teams for customs clearance and documentation.




* Check freight invoices and additional charges and coordinate for corrections/approvals.
* Maintain shipment trackers, quotation records, customer follow-ups, and operational reports.
* Coordinate with accounts for vendor invoices, customer billing, and payment-related issues.
* Resolve operational issues, delays, discrepancies, and customer queries.
* Ensure all vendor/agent/customer communication and approvals are properly documented on email.
* Maintain solid coordination between sales and operations teams to ensure smooth execution of shipments.
* Ensure shipments are handled within agreed timelines and commercial terms.

📌 Logistics Operations Specialist (Navi Mumbai)
🏢 Maruf International Logistics
📍 Navi Mumbai