Presales Engineer (CPaaS & Digital Identity)
Department: Enterprise GTM – PreSales & Sales Engineering
Location: India / APAC
About Us
Route Mobile is a leading Cloud Communication Platform (CPaaS) provider serving enterprises, OTT players, and mobile network operators globally. Our portfolio includes Messaging (SMS, WhatsApp, RCS), Voice, Email, Conversational AI, Analytics, Monetization, and Digital Identity solutions. We enable enterprises to deliver secure, scalable, and intelligent customer engagement experiences.
Role Overview
We are seeking a commercially driven Presales skilled to support Enterprise GTM initiatives across CPaaS, Email, and Digital Identity portfolios. This role involves enterprise solutioning, competitive positioning, POCs, RFP responses, and cross-functional coordination.
Key Responsibilities
• Design scalable enterprise solutions across Messaging (SMS, WhatsApp, RCS), Voice, Email, Chatbots, and Digital Identity use cases.
• Translate complex business requirements into technically feasible and commercially viable solutions.




• Lead discovery workshops and technical consultations with enterprise customers.
• Support Digital Identity use cases including OTP authentication, fraud prevention, number intelligence, and identity verification.
• Drive Email solutioning including deliverability best practices, SPF/DKIM/DMARC, IP warm-up, and sender reputation management.
• Partner with Sales teams to improve win ratios and accelerate deal closures.
• Lead technical-commercial responses for RFP/RFQ opportunities.
• Collaborate with Product and Engineering teams to provide structured market feedback and feature enhancement inputs.
• Benchmark against CPaaS and Digital Identity competitors and contribute to positioning strategies.

Key Requirements:
The successful candidate should have hands-on experience with:
• SMTP and Email APIs
• Email Deliverability Best Practices
• SPF, DKIM, and DMARC
• Dedicated and Shared IP Management
• IP Warming Strat

📌 Presales Engineer (Mumbai)
🏢 Route Mobile
📍 Mumbai