About LJI
Loyalty Juggernaut (LJI) is a leading B2B SaaS company redefining how enterprises drive customer engagement and loyalty. Our flagship platform, GRAVTY®, enables global brands to transform loyalty programs into measurable, revenue-generating growth engines.
Built as an AI-first, next-generation solution, GRAVTY® empowers organizations to deliver highly personalized, real-time experiences at scale—helping them increase customer lifetime value and deepen brand relationships.
Headquartered in Palo Alto, California, LJI partners with leading enterprises across 16 major industries including airlines, retail, hospitality, financial services and telecommunications powering some of the most innovative loyalty ecosystems worldwide.

Our Global Impact:
• 400+ Million members connected through our platform.
• 100+ Global Brands trust us to drive loyalty and brand devotion.
• 3-Time Winner of “Best Technology Innovation in Loyalty”.
• Global recognitions for Excellence in Loyalty Management under numerous categories.




• Recognized as a ‘Strong performer’ in The Forrester Wave™ Loyalty Platforms, Q4 2025.

Explore more about us at www.lji.io

The OPPORTUNITY
Loyalty Juggernaut is seeking an entrepreneurial Services Product Manager to identify, validate, launch, and scale new consulting, managed-service, and technology-enabled offerings, owning the full lifecycle from idea to a practice.

WHAT YOU WILL OWN
Opportunity discovery and business case
• Build a pipeline of new-service ideas from customer needs, sales signals, market shifts, and platform capabilities.
• Run market, customer, and competitor research to define the target buyer, priority use cases, and differentiation.
• Build business cases, financial models, and pricing options that drive explicit go / no-go investment decisions.

Offer design and productization
• Turn validated ideas into repeatable, sellable offers with defined scope, deliverables, methodology, and success metrics.
• Design the service blueprint,

📌 Product Manager (Hyderabad)
🏢 Loyalty Juggernaut
📍 Hyderabad