Company Description Paytm is India’s leading AI-first payments and financial distribution platform, serving consumers, merchants, and enterprises across the country. The company provides secure, seamless digital payment solutions and a wide range of financial services designed to make everyday transactions easy and accessible. By leveraging advanced technology and data-driven insights, Paytm enables businesses to grow and scale while enhancing customer experiences. Team members join a fast-paced, innovation-focused environment with opportunities to contribute to the future of digital finance in India.
Role Description The Sales Specialist will identify and engage prospective merchants and customers, explain Paytm’s products and services, and support onboarding and activation. Responsibilities include maintaining relationships with existing users, resolving basic service-related questions, and sharing feedback from the field with internal teams. The role also involves conducting product demonstrations,
providing training on Paytm tools and features, and meeting assigned sales and performance targets while following company compliance and reporting processes.
Qualification
• Strong Communication and Customer Service skills to interact effectively with merchants and customers.
• Proven abilities in Sales and Sales Management to drive acquisition, retention, and achievement of targets.
• Experience in Training, especially in explaining digital products and guiding users through onboarding.
• Basic understanding of digital payments or financial services; prior field sales or fintech experience is an advantage
• Comfort with using mobile apps and digital tools; proficiency in local language
• Minimum higher secondary education;