Role Overview

The SAP Process Owner (O2C) is an in-house leader answerable for end-to-end commercial and fulfilment outcomes across e-commerce, retail, marketplace, and customer experience channels. They bridge business strategy with technical execution across SAP SD, pricing engines, and CPI channel integrations, ensuring standard-first architecture and preventing unmanaged custom ABAP developments.

Key Responsibilities

• Outcome Ownership: Own business deliverables across the O2C stream, taking direct accountability for cross-channel sales execution and customer satisfaction.
• Requirement & Design Authority: Convert business requests into structured requirement documents and serve as the design review gatekeeper before development begins.
• Omnichannel Integration: Maintain smooth data flows between front-end channels (retail, web, marketplaces) and core SAP ERP via CPI.
• Vendor Governance & Quality: Screen vendor SD/CPI consultants and enforce solution standards across change requests and enhancements.

Technical & Functional Expertise Required

• SAP SD Core:



Customer Master / Business Partner maintenance, SKU Master, end-to-end Sales & Billing cycle (Quotes, Sales Orders, Deliveries, Billing, Invoicing).
• Pricing & Credit Management: Complex pricing procedure determination, condition techniques, promotions, discounts, agile credit check configurations, and customer credit limits.
• Omnichannel & Retail Integration: Retail POS integrations, marketplace ordering flows, consignment processes, and return handling.
• Integration & Middleware: Tax engine integration (e.g., GST/e-Invoicing), SAP CPI flow interfaces for digital channels, and core SD-FI/SD-MM integration points (automatic revenue determination, STOs).

Eligibility & Prerequisites:  Work Experience: 4+ years of hands-on SAP functional consulting experience. Prior experience in Big Four or Tier-1 IT/Management Consulting (e.g., Deloitte, PwC, EY, KPMG, Accenture) is strongly preferred  Education

📌 Product (AM) - Source-to-PayC) (Mumbai)
🏢 Purplle.com
📍 Mumbai