• Research regarding possible revenue generation (e.g. tenders, competitor replacement, replacement/service with existing customers, etc.)
• Researching project-specific details in the project award phase (e.g. competition situation)
• Initiate and conduct the pilot trials for the current applications / new products.
Technical documentation / design
• Compilation of project-specific technical documentation (e.g. in the course of tenders)
• Independent creation/adaptation of missing project-specific technical documentation
• Preparation of product-specific documents(e.g. case studies, product presentations, competitive comparison, etc.)
• Managing and reviewing project specific drawings
• Process engineering design / calculation of the entire process for specific projects
• Calculation and valuation of complete plants with regard to OPEX/CAPEX
Sales and product management support
• Supporting the sales department in acquiring new customers and maintaining existing customers (by telephone and/or in personal contact with travel activities):
Presentation of the products both from a technical point of view and from a sales perspective
• Taking over the sales support of individual customers. Strategic planning of offers based on customer- or project-specific features in coordination with sales and product management
• Support of product management (e.g. preparation of turnover/sales overviews)
Technical Service
• Project / Replacement / Troubleshooting list maintenance
• Independent follow-up of systems already in operation with evaluation of the operating data. In case of conspicuous parameters, contacting the customer and initiating troubleshooting in water and process application
• Report Tech Service relevant customer feedback
• Support in the preparation of customer documents.
Experience
• Completed studies e.g. Bachelor or Master Environmental Engineering / Process Engineering / Chemical Engineering
• Knowledge of English, Hindi,
📌 Manager Technical Support After Sales (Bengaluru)
🏢 Mann+Hummel
📍 Bengaluru
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