StickmanCyber is a pioneer in Cybersecurity as a Service (CSaaS) and AI-driven cybersecurity platforms, and we've been protecting organisations since 2006. Our mission is straightforward: we do everything in our power to protect our customers from cyber threats. We have no investors, no debt and no inflated targets, so we're accountable only to our clients and our people. That means our growth is built on fair pricing, well-supported staff, and ongoing investment in training, technology and innovation.
We're trusted by 200+ clients across Australia and growing our presence in India, Nepal and South Africa, and we're building an industry-first AI-based cybersecurity platform. Joining StickmanCyber means being part of a company that's changing how businesses are protected, with a real, visible impact on that mission.
Role Summary:
We're looking for an Account Manager to own the retention and growth of StickmanCyber's existing client base. Today we actively manage only a fraction of our 200+ clients, and this role exists to give the rest of that base the attentive,
proactive relationship that turns clients into long-term, repeat buyers and referrers. You'll drive recurring revenue through renewals and expansion (land, delight, expand) while keeping churn low. You'll take ownership of the broader client book, running renewals, expansion outreach, health-checks, quarterly reviews and CRM discipline, while our most senior client relationships continue to be managed by leadership. Strategic or at-risk accounts get escalated to them as needed. You'll be a genuine extension of the StickmanCyber experience for these clients, so fluent, confident spoken English and comfort presenting on video to Australian SMB owners and IT leaders is essential, as is availability for AU business-hours calls and reviews.
Key Responsibilities:
• Own renewals. Track every renewal date across the managed book and run a proactive renewal motion (90/60/30-day) so nothing lapses and
📌 Account Manager (India)
🏢 StickmanCyber
📍 India
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