1. Calling Executive (Recovery Process)
Location: Mumbai | Type: Full-time
We are looking for an experienced Calling Executive to join our recovery team.

Responsibilities:

• Call borrowers for follow-up and recovery of overdue accounts
• Negotiate and secure payment commitments (PTP)
• Update call records and case status daily
• Coordinate with the field team and share reports

Requirements:

• Prior recovery or collections calling experience (must)
• Good communication in Hindi and English
• Strong negotiation skills
• Polite, professional and compliant conduct

2. Recovery Agent (Permanent), DRA certified
Location: Mumbai | Type: Permanent, full-time

Responsibilities:

• Handle assigned recovery accounts (office and field)
• Borrower follow-ups, negotiation and collections
• Documentation, reporting and daily coordination

Requirements:

• Valid IIBF DRA certificate (mandatory)
• Knowledge of recovery and collections processes
• Ethical conduct, following the RBI Fair Practices Code

3. Enforcement Agent (Case Basis)
Location: Mumbai | Type: Independent,



paid per case

Responsibilities:

• Field enforcement support on assigned cases
• Borrower visits and compliant follow-up
• Share timely case updates and reports

Requirements:

• Valid IIBF DRA certificate (mandatory)
• Own conveyance and good knowledge of Mumbai
• Professional conduct, with no harassment

4. Office & Field Client Relationship Executive
Location: Mumbai | Type: Full-time

Responsibilities:

• Handle walk-in clients and manage inquiries across Real Estate, Finance and Recovery
• Support debt recovery operations (office coordination and field visits)
• Manage documentation, follow-ups and day-to-day office coordination

Requirements:

• Minimum 12th pass (graduate preferred); freshers welcome
• Positive interpersonal skills, quick decision-making and adaptability
• Prior customer service, sales, tele-calling or recovery experience is a plus

How to apply (all roles): send your resume to recoveryx365

📌 Recovery Agent (Mumbai)
🏢 RecoveryX
📍 Mumbai