• Manage strategic and key customer accounts.
• Ensure high levels of customer satisfaction and retention.
• Review customer performance, service levels, and business opportunities.
• Coordinate with operations, sales, and overseas offices to address customer needs.
• Drive customer service excellence and process improvements.
Requirements:
• 5+ years of experience in customer service and key account management within logistics/freight forwarding.
• Robust stakeholder management and communication skills.
• Ability to handle escalations and build long-term customer relationships.
📌 Key Account Manager (New Delhi)
🏢 Savino Del Bene
📍 New Delhi
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