Business Development Executive – Contact Centre Sales
Company: Calling 24o7 BPO Services Pvt. Ltd.
Location: Pune – Work from Office
Department: Business Development / Sales
Position: Business Development Executive (BDE)
Experience: 2–5 years in B2B Sales / Business Development / Contact Centre / BPO Sales
About Calling 24o7
Calling 24o7 BPO Services Pvt. Ltd. is a 23-year-old contact centre and BPO organisation with a 500+ member team. We provide inbound and outbound contact centre solutions, sales and lead generation, customer service, collections, retention, chat/email support and other customer engagement services across sectors including BFSI, Healthcare, Manufacturing, Retail, Telecom, Education and Real Estate.
Job Purpose
We are looking for an energetic and result-oriented Business Development Executive to generate new business opportunities for our contact centre and BPO services.
Key Responsibilities
1. Lead Generation & Prospecting
* Generate leads through LinkedIn, email campaigns, cold calling, references, networking and other channels.
* Build and maintain a solid database of prospective clients.
2. Business Development
* Present Calling 24o7’s capabilities, solutions and value proposition.
* Schedule meetings and product/service presentations with prospective clients.
* Develop relationships with prospects and maintain regular follow-ups.
3. Solution Selling
.* Coordinate internally to develop suitable commercial and operational proposals.
* Present customised BPO/contact centre solutions to prospects
- Inform range of investment required.
4. Sales Pipeline Management
* Maintain an updated sales pipeline and CRM.
* Track leads from initial contact through qualification, proposal, negotiation and closure.
* Provide regular reports on leads, meetings, proposals, pipeline value and closures.
5. Client Relationship Management
* Build long-term relationships with prospects and existing clients.
* Understand changing customer requirements a
📌 Business Development Executive (Pune)
🏢 Calling 24o7 BPO Services
📍 Pune
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