• Playing an integral role in new business pitches and hold responsibility for the effective on – boarding of new clients.
• Work with the team in the market to achieve targeted order intake both in number of units and value with focus on maximizing wallet share.
Customer Retention & Relationship Management
• Leverage for full range capabilities - explain full Jungheinrich capabilities to customer and facilitate application.
• Work with technical staff and other internal colleagues to meet customer needs.
• Act as a one-point contact for all for all customer’s needs.
Expand Reach within various locations & Business Units
• Present to and consult with mid and senior level management on business trends with a view to developing new services and products.
• Identify opportunities for campaign & services that will lead to an increase in sales.
• Using Knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Management & Development
• Transfer of knowledge about the Indian market back to Germany
• Forecast sales revenues from the identified key accounts.
Strategic Initiatives
• Prepare and execute customer specific and deal specific strategies.
• Monitor the competitor products & strategies and align strategies accordingly.
Internal Roles
• Resource Manager (control and optimize resource in line with strategy).
• Risk Manager(understand, communicate, minimize and manage customers risks with our organization) & quality adherence
Education
• Essential – Bachelor of Engineering
• Mechanical
• Advantageous – Post-graduate in Management
• Specialized knowledge
• Geography
• Market segments
• Industry
• Product & applications
• Business process
• Skills
• Technical Knowledge
• Adaptive
• Task Initiator
• Positive Communication Skill
• Team Player
• Abilities
• Forecasting
• Time Management
• Business results orientation
• Change Management
• Collaboration & influenc
📌 Key Account Manager (Mumbai)
🏢 Jungheinrich India
📍 Mumbai
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