Position Description
5 to 8 years – relevant only – Bangalore location – please upload profiles in any of My active Id.
• Design, build, and maintain highly available, scalable production systems (Kubernetes/OpenShift, container orchestration, streaming data pipelines).
• Define and track SLIs/SLOs/error budgets for critical services; drive engineering priorities based on reliability data.
• Lead and participate in incident response: triage, mitigate, and drive root cause analysis (RCA) and postmortems for production incidents.
• Build and maintain monitoring, alerting, logging, and tracing (e.g., ELK/Filebeat, Kafka, Grafana, Prometheus) to improve system observability.
• Automate operational tasks (deployment, scaling, failover, capacity management) via IaC and CI/CD pipelines.
• Perform capacity planning and performance tuning for distributed systems (Kafka clusters, databases, message queues).
• Conduct network- and protocol-level troubleshooting (TCP/TLS/mTLS handshakes, packet captures, DNS) to diagnose complex production issues.
• Partner with development teams to improve system design for reliability, including reviewing readiness/liveness probes, timeouts, retries, and failure modes.
• Maintain and improve runbooks, escalation procedures, and on-call practices.
• Participate in an on-call rotation, responding to and resolving production alerts within SLA.
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop creative solutions and build relatio
📌 SRE Engineer (Bengaluru)
🏢 CGI
📍 Bengaluru