Position Summary

Engineering Manager - ServiceNow CMDB
In this role, you will lead the design, delivery, and ongoing enhancement of ServiceNow ITOM, ITAM, and CMDB solutions. The role is suited for an experienced leader who brings deep ServiceNow platform knowledge, solid delivery oversight, and hands-on implementation experience across complex enterprise environments.
Work you'll do
As an Engineering Manager on the ServiceNow team, you will be responsible for the technical delivery, implementation, and ongoing optimization of ServiceNow solutions.
• Create, configure, and lead ServiceNow ITOM/ITAM/CMDB technical implementations.
• Create and configure script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, and ACLs.
• Set up interfaces between ServiceNow and other platforms in line with integration opportunities identified by Solution Architects.
• Perform system and integration testing.
• Configure MID Servers and integrate them with diverse network devices, servers, and applications for automated asset discovery.




• Define and deploy service maps to visualize relationships between IT components and ensure proactive incident management.
• Perform workflow design, configuration, development, and data loads for the ServiceNow platform and applications.
• Review code to ensure best standards and practices are implemented by the technical team.
• Provide support and guidance to development teams during analysis, development, and testing processes.
• Work with SMEs, Leads, Managers, Resources, and Project/Delivery Managers on solution finalization, estimates, and delivery timelines.
• Work with project and delivery managers to build proof of concept, prototype, and sample development.
• Support the transition of won opportunities and the initial stages of the Discovery Phase, including agenda finalization, material preparation, dry runs, and engagement execution.

The team
The team delivers ServiceNow capabilities that help ena

📌 Engineering Manager (Hyderabad)
🏢 Deloitte
📍 Hyderabad