We have an exciting prospect for a Senior IT Business Systems Analyst - General Operations to join the Enterprise Solutions Team within the Ferguson IT organization. In this role, you will directly support the team and its associated applications, working closely with Product Owners, Software Engineers, and Software Testing Engineers to ensure the successful implementation and enhancement of business systems. You will be responsible for collecting and analyzing business requirements, translating them into functional specifications, and driving improvements to business processes and systems. This is a key position where your expertise in systems analysis and collaboration with technical teams will help shape and optimize Fergusons enterprise solutions.
Duties and Responsibilities: Facilitates the research, exploration, analysis, and documentation of business systems requirements, translating them into detailed functional specifications for development. Partner with Product Owners, developers, and architects to translate complex business requirement to user stories,



epics for the technical team to develop Lead requirements workshops, stakeholder interviews, and process analysis to identify gaps and opportunities for improvement Analyze functional requirements, system interactions, data flows, and interface requirements across system Develop and maintain user stories, acceptance criteria, process flows, and data mapping documentation of system Documents current business processes and models to define requirements and/or gaps. Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs. Analyze soft" system factors including roles, responsibilities, policy, culture, etc. Evaluate the impact of potential software and process changes on the organization. Assist in the creation of the business case documentation. Understanding architectural consistency and usability standards. Drives the implementation of

📌 Senior Business Analyst (Bengaluru)
🏢 Ferguson
📍 Bengaluru