We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
Lead cloud innovation efforts by collaborating with international customers to deliver customized cloud operations solutions that drive service quality and operational effectiveness in a collaborative and virtual global environment.
• Engage with international clients to assess and address their cloud operational requirements, offering tailored solutions that maximize efficiency and performance.
• Work closely with cross-functional internal teams to ensure seamless integration and consistent delivery of cloud services.
• Identify and address technical challenges proactively to maintain high service availability and operational continuity.
• Operate effectively within a virtual, geographically dispersed environment, coordinating with stakeholders across different time zones.
• Manage unexpected operational challenges with composed, strategic responses to minimize impact and restore services promptly.
• Contribute to continuous improvement initiatives aimed at enhancing operational processes, service quality, and customer satisfaction.
About you
You are an experienced skilled with over seven years in cloud operations and virtualization technologies, holding a graduate degree in science, engineering (BE/B Tech), or M.Sc. IT. Your advanced skills include managing and configuring environments with vCloud Director, VMware ESXi, vSphere, and NSX-T, coupled with hands-on experi