Who We Are
Spectro Cloud aims to make infrastructure boundaryless for the enterprise, from data center to edge and every platform in between. We provide solutions that help enterprises run applications on Kubernetes, their way, anywhere.

Established by a team of multi-cloud management experts and industry veterans with a track record of success, we're at the forefront of multi-cloud management solutions. What makes us stand out is our team's commitment and strong backing from industry-leading investors, driving our progress. Our collective focus is on delivering unmatched value that resonates with our customers, and you can take pride in being involved with it.
Who We Are Seeking:
At Spectro Cloud, we are in search of a talented individual to join our IT team in supporting the growth of our business to mature and scale.

As an IT Support Engineer within our organization, you will be instrumental in enabling collaboration and productivity across our teams. Your responsibilities will include ensuring the seamless employee onboarding through a combination of automation,



hardware management, and clear communication. As well as maintaining organizational efficiency through management of our SaaS portfolio. And a core component of this role will be ensuring our security posture remains enforced.
In this role, we encourage you to stay current with industry trends and emerging technologies, thereby ensuring that our business remains cutting-edge and ahead of the curve.
What You'll Do
Be the primary point of contact for customer support across calls, messages, and other channels.
● Own complex technical issues, diving deep to perform excellent troubleshooting and root-cause analysis.
● Escalation of priority issues and partnering with Sustaining Engineering and Product Management to follow those items through to resolution
● Go beyond just answering tickets—take the initiative to improve the customer experience by updating documentation, streamlining procedures, and creating

📌 Product Support Engineer (Bengaluru)
🏢 Spectro Cloud
📍 Bengaluru