- Manage a portfolio of key accounts for B2C e-commerce clients, ensuring high levels of customer satisfaction and retention.
- Develop and execute customized sales strategies to drive revenue growth, increase market share, and expand product offerings.
- Collaborate with cross-functional teams to identify opportunities for upselling and cross-selling products or services.
- Analyze market trends, competitor activity, and customer needs to inform business decisions.
Job Requirements :
- 3-15 years of experience in b2c sales or key account management in the internet industry.
- Proven track record of success in managing multiple key accounts simultaneously while meeting or exceeding targets.
- Solid understanding of e-commerce platforms, digital marketing channels (e.g., social media), and online payment systems.