Position: ServiceNow Tech Lead
Position Type: Full-time
Location: Pune, Bangalore, Coimbatore, Chennai
Experience: 8+ Years of Relevant ServiceNow Experience
Notice Period: Immediate Joiners

Key Responsibilities

- Lead technical aspects of enhancement backlog items from inception through deployment.
- Participate in analysis and system design specification sessions.
- Document design options and solutions according to SDLC methodology.
- Ensure solutions adhere to development best practices and architectural principles.
- Apply analytical skills to resolve problems and deliver viable solutions.
- Anticipate obstacles and execute proactive approaches to issues.
- Actively participate in issue resolution.
- Provide detailed development complexity estimates to the Product Owner for development effort, along with daily status reporting.
- Manage configuration for sub-projects within the release.
- Coach and mentor junior developers.
- Facilitate knowledge transfer within the group.
- Ensure required documentation is maintained in the project repository and knowledge transfer is completed with full time staff upon completion of the contract term.

Skills Requirements





- At least 5 years of hands-on technical experience as a ServiceNow Developer, preferably within the financial services industry.
- Experience with ServiceNow applications and modules including:
- APM/CSDM
- Service Catalog
- Incident/Change/Problem
- CMDB
- Demand
- Third-party integrations

- Strong understanding of Application Portfolio Management (APM), IntegrationHub, and other integrations on the ServiceNow platform.
- ServiceNow Certified System Administrator (CSA) certification.
- ServiceNow Certified Implementation Specialist (CIS) certification.
- Good understanding of Agile Scrum, DevOps, and ITIL 4 frameworks.

MUST HAVE

1. 7.5 to 12 years of hands-on technical experience as a ServiceNow Developer.
2. Certified ServiceNow System Administrator (CSA).
3. Understanding of Application Portfolio Management (APM), IntegrationHub, and other integrations on the ServiceNow platform.
4. Strong problem-solving and troubleshooting skills.
5. Strong verbal and written communication skills.

NICE TO HAVE

1. Experience with Agile Scrum, DevOps, and ITIL 4 frameworks

📌 ServiceNow Tech Lead (Pune)
🏢 Experis
📍 Pune