Role & Responsibilities

- Develop, execute, and maintain test plans, test cases, and test scripts for ServiceNow applications
- Perform functional, regression, integration, and User Acceptance Testing (UAT)
- Validate ServiceNow ITSM modules (Incident, Problem, Change, Request, CMDB)
- Carry out hands-on integration testing between ServiceNow and connected systems
- Test ServiceNow upgrades and patch releases for stability and compatibility
- Work with developers, business analysts, and stakeholders to identify test scenarios
- Log and track defects using JIRA or ServiceNow Test Management
- Conduct performance and security testing to ensure system stability and compliance
- Prepare detailed test reports and recommend improvements
- Follow industry best practices and company testing standards





Required Skills & Qualifications

- 2-3+ years of experience in ServiceNow testing or a related field
- Hands-on ServiceNow ITSM testing experience (must have)
- Experience testing ServiceNow upgrades and patch releases (must have)
- Strong knowledge of manual and automated testing methodologies
- Proficiency in JIRA and ServiceNow Test Management
- ServiceNow Automated Test Framework (ATF) experience is an added advantage
- Strong analytical, problem-solving, and communication skills

Job Details

- Position: Full time
- Vacancies: 1
- Joining: Immediate

📌 Servicenow Tester (Chennai)
🏢 Krossark Consulting Services
📍 Chennai