Exp: 5 to 8 yrs

Location: Hyderabad and Chennai

Key Responsibilities

- Manage end-to-end IT Capacity Management processes in alignment with ITIL and IT Service Management practices.
- Monitor infrastructure and application capacity, utilization, performance, and availability.
- Use Dynatrace and Splunk for monitoring, performance analysis, capacity forecasting, and identifying bottlenecks.
- Perform capacity forecasting and trend analysis based on historical and projected workloads.
- Identify capacity risks and recommend optimization or infrastructure scaling initiatives.
- Prepare capacity reports, dashboards, forecasts, and management-level metrics.
- Work closely with Infrastructure, Application, Cloud, Operations, and Service Management teams.
- Support incident, problem, and change management activities related to capacity and performance.
- Establish capacity thresholds, alerts, KPIs, and performance baselines.
- Analyze performance trends and proactively identify potential service degradation.
- Ensure capacity requirements are aligned with SLAs, business requirements, and IT service objectives.
- Participate in service reviews and provide recommendations for improving resource utilization and service performance.
- Maintain capacity management documentation, processes,



and governance standards.

Required Skills

- 5 to 8 years of experience in IT Infrastructure / IT Service Management / Capacity Management.
- Robust experience in Capacity Management and Capacity Planning.
- Good knowledge of ITIL / ITSM processes and frameworks.
- Hands-on experience with Dynatrace for application/infrastructure monitoring and performance analysis.
- Experience with Splunk for monitoring, log analysis, dashboards, and operational insights.
- Strong understanding of infrastructure and application performance metrics.
- Experience in capacity forecasting, trend analysis, utilization analysis, and performance management.
- Good understanding of Incident, Problem, Change, and Service Level Management.
- Strong analytical, reporting, stakeholder management, and communication skills.

Preferred

- ITIL certification is preferred.
- Experience working in enterprise IT environments with large-scale infrastructure/applications.
- Exposure to cloud environments, virtualization, databases, networks, and application performance monitoring is an advantage.
- Experience with capacity management tools, dashboards, and reporting platforms.

📌 Capacity Manager (Hyderabad)
🏢 Advance Career Solutions
📍 Hyderabad