Experience - minimum 1 year into international Chat process
Language - English ( Excellent)
Shifts- US
Cab - 2 way
immediate joining only.
Key Responsibilities
- Handle customer queries through international chat support.
- Provide accurate and timely resolutions to customer concerns.
- Maintain skilled and effective written communication with customers.
- Understand customer requirements and provide appropriate solutions.
- Manage multiple chat conversations while maintaining quality.
- Document customer interactions and update relevant systems.
- Follow process guidelines, quality standards, and compliance requirements.
- Meet assigned productivity, quality, and customer satisfaction targets.
📌 International Chat Process professional (Bengaluru)
🏢 Wroots Global
📍 Bengaluru
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