Collaborate with team members to achieve common goals and improve overall process efficiency.
Meet performance targets for quality metrics such as first resolution rate, average handling time, and customer satisfaction scores.
Maintain accurate records of all interactions with customers using CRM software.
Handle customer inquiries, resolve issues, and escalate complex problems when necessary.
Provide customer support to clients through s, s, or chats.
📌 Customer Support Representative (Bengaluru)
🏢 Wroots Global
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.