- Lead the Tundish Management portfolio across all customer locations.
- Drive business growth, profitability, and customer retention.
- Build strong relationships with steel plant customers and key stakeholders.
- Provide technical leadership in tundish refractory applications, continuous casting operations, and performance improvement.
- Ensure effective execution of Tundish Management contracts and service delivery.
- Monitor operational, safety, quality, and financial performance across sites.
- Collaborate with Sales, R&D;, Manufacturing, and Operations teams to develop customer-centric solutions.
- Lead, mentor, and develop a high-performing technical service team.
Preferred candidate profile
Qualifications
- Bachelor's Degree in Ceramic or Metallurgical Engineering
Experience
- Min. 15 years of experience in refractories, steel, continuous casting, or technical service operations.
- Proven experience in managing customer-facing technical service businesses and large teams.
- Strong communication & leadership skills
- Experience of Tundish management is mandatory