- Handle international travel-related customer queries over calls.
- Assist customers with flight bookings, rescheduling, cancellations, and ticket reissuance.
- Provide support regarding itineraries, fares, and travel policies.
- Ensure excellent customer service and effective query resolution.
Eligibility
- International travel process experience preferred.
- Mandatory: GDS knowledge.
- Positive communication and customer-handling skills.
- Flexibility to work in rotational shifts and offs.