Role & responsibilities

- Conduct Training Need Analysis (TNA) in collaboration with business and functional stakeholders.

- Design and implement induction, functional, behavioral, and leadership training programs.

- Develop training content, SOPs, learning modules, and assessment tools.

- Deliver classroom, virtual, and on-the-job training programs.

- Monitor training effectiveness through feedback, assessments, and business performance metrics.

- Maintain training MIS, attendance records, and learning dashboards.

- Coordinate with internal teams

- Drive a culture of continuous learning and employee development across the organization.

Preferred candidate profile

- Graduate in any discipline; MBA/PGDM in HR, L&D;, or related field preferred.

- Minimum 6 years of experience in Learning & Development, Corporate Training, or Training Operations.

- Solid facilitation, presentation, and communication skills.

- Proficiency in MS Office, particularly Excel and PowerPoint.

- Experience in content development, stakeholder management, and training analytics.

- Exposure to BFSI, Sales, Collections, or Service industry training will be an added advantage.

📌 Walk-in || Training -SBOSS-Worli (Mumbai)
🏢 State Bank Operations Support Services
📍 Mumbai