Position: Customer Care Executive - Travel Process
CTC: Up to 30-32 K/ PER MONTH CTC
Working Days: 5 Days a Week
Shifts: Rotational Shifts
Week Offs: Rotational Offs
Job Responsibilities
- Handle customer inquiries related to flight bookings, cancellations, rescheduling, refunds, and travel-related services.
- Manage domestic and international travel reservations using Amadeus GDS.
- Assist customers with ticket issuance, reissuance, itinerary changes, and fare quotations.
- Deliver exceptional customer service and resolve customer concerns efficiently.
- Maintain accurate records of customer interactions and transactions.
- Follow airline policies, travel regulations, and company standards.
Eligibility Criteria: Fresher with graduation and excellent comms.
- Minimum 1+ years of experience in Travel Customer Service.
- Hands-on experience with GDS systems (Amadeus mandatory).
- Excellent communication and customer handling skills.
- Strong knowledge of airline ticketing, fare rules, and travel operations.
- Comfortable working in rotational shifts and rotational week offs.
Walk-in Interview Details Interested candidates with relevant Travel Industry and Amadeus GDS experience are invited to attend the walk-in interview.
For Interview Scheduling & Queries:
HR Pooja
Mobile: (phone hidden)
Carry Updated Resume and Relevant Documents.
Apply Now and Join a Energetic Travel Customer Support Team!