We are looking for enthusiastic and customer-focused individuals to join our team as International Chat Support Executives. This opportunity is open to both freshers and experienced candidates who possess robust written communication skills and a passion for delivering excellent customer service.
In this role, you will interact with international customers through chat, assist them with their queries, provide timely resolutions, and ensure a seamless customer experience. Candidates should be comfortable working in a fast-paced environment and handling multiple conversations while maintaining accuracy and professionalism.
Work Location: DLF, Gachibowli, Hyderabad
Compensation & Benefits:
- Freshers: 3.3 LPA
- Experienced Candidates: Up to 3.9 LPA
- Two-way cab facility provided within a 25 KM radius
- Exposure to an international customer support environment
Eligibility Criteria:
- Undergraduate or Graduate (Any Discipline)
- Freshers and Experienced candidates are welcome to apply
- Good written communication skills in English
- Basic computer knowledge and typing proficiency
- Willingness to work from the office and in rotational shifts
Key Responsibilities:
- Respond to customer inquiries via chat
- Resolve customer concerns efficiently and professionally
- Maintain high customer satisfaction levels
- Adhere to quality and process guidelines
- Escalate complex issues to the appropriate teams when required
Shift & Work Schedule:
- 24/7 rotational shifts
- 5 working days, 2 rotational week-offs
- Comfortable working in night shifts (as per business requirement)
As part of next phases of interview, you are requested to walk-in to the recruitment Centre below are the details . Venue: 2nd Floor, Teleperformance (TP) Hiring Centre, Legend Platinum building, beside Rainbow Children Hospital, Kondapur, Hyderabad 500081
Hr Reference: Hr Harshit (Write Hr name on your resume while walkin to office)
📌 Walk-in || International Chat Support Executive (Hyderabad)
🏢 TP
📍 Hyderabad
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