Role & responsibilities

- Handle inbound and/or outbound customer calls for international customers.
- Provide accurate information and resolve customer queries professionally.
- Understand customer concerns and offer appropriate solutions.
- Maintain high standards of customer service, quality, and customer satisfaction.
- Document customer interactions accurately in the system.
- Meet process targets related to quality, productivity, and customer experience.
- Follow company policies, process guidelines, and compliance requirements.

Preferred candidate profile

- Minimum 10th Pass Can Apply
- Freshers and experienced candidates may apply.
- Good verbal communication skills in English are mandatory.
- Willingness to work in rotational shifts, including night shifts.
- Comfortable working from the office in Bangalore.
- Good interpersonal skills, problem-solving ability,



and a positive attitude.
- Immediate joiners preferred.

Salary and Advantages

- Salary: As per experience, communication skills, and process requirements.
- Company-provided transport as per process policy and eligibility.
- Structured training and career growth opportunities.

Documents to Carry (Soft Copies)

- Updated resume.
- Government-issued photo ID.
- Educational documents.
- Previous employment and salary documents, if applicable.

Interested candidates can attend the walk-in interview directly. Share this opportunity with friends who are looking for a career in customer service. Apply now and take the next step in your career!

📌 Walk-In Drive | International Voice Process | Customer Support (Bengaluru)
🏢 Firstsource
📍 Bengaluru