We are hiring skilled and customer-oriented candidates for our Voice Support team. The candidate should have strong communication skills, a professional approach, and the ability to resolve customer concerns over the phone while delivering a smooth customer experience.
Roles & Responsibilities
- Attend customer calls and assist with their queries.
- Understand customer issues and provide suitable solutions.
- Ensure customer satisfaction through polite and professional communication.
- Maintain accurate records of calls and customer information.
- Follow company policies, process guidelines, and quality standards.
- Coordinate with the team to meet performance goals.
Required Skills
- Graduate in any discipline.
- Minimum 1 year of relevant experience.
- Good verbal communication and listening skills.
- Basic computer proficiency.
- Problem-solving ability and a customer-first attitude.
- Willingness to work in a team-oriented setting.
Company Benefits
- 5 working days per week.
- Monthly in-hand salary of 24,500.
- Career advancement opportunities.
- Training and skill development.
- Supportive and professional workplace.
Location: Noida, Sector 60 Shift: Day shift for female candidates / Rotational shifts for male candidates
Joining: Immediate joiners preferred
Interested candidate can share there resume to HR Kanchan Pandey-(phone hidden)
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